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PC Support Services

Although we are not online at the present time, we're only a phone call away. If you call 832 352 9417, we will return your phone call as soon as possible and establish a chat session, if needed. In some cases, we may be able to see you the same day. We know your time is valuable and we will attempt to resolve any issues you have as quickly as possible.

Online Support:

$139.99connect

In-Home / In-Office Support:

$289.99

 What's included:

 
Troubleshoot 1 computer using Eclectic-Systems tools 

Remove all viruses, spyware, malware and rootkits on the computer

Repair any Windows operating system issues (boot issues, blue screens, etc.) using Eclectic-Systems tools 

Apply system tweaks and modifications 

Perform operating system critical updates 

Test operating system for proper functionality 

Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution 

Back up up to 9GB of your data to external hard drive, DVD disc or flash drive (not applicable online) 

Add $100

 
 

Online Support:

$99.99connect

In-Home / In-Office Support:

$289.99

What's included:

 

Install antivirus and antispyware software with current definitions and application updates

Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation

Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer

Remove unwanted programs and trialware

Create desired user accounts (if applicable)

Test and verify PC hardware and software functionality

Create a backup restore CD

Virus and Spyware Software

Not Included

 

 

Online Support:

$69.99connect

In-Home / In-Office Support:

$139.99

What's included:

 
Setup, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others

Configure internet, including ISP (internet service provider)

Install and configure networking adapter on 2 computers/devices - (PC's or Laptops)

Secure network

Enable devices to share the internet, files, printers and other media (i.e. photos, videos, music, etc.)

VoIP (voice over IP) setup

Repair network and internet connectivity if necessary

Add an additional device 39.99

 

Online Support:

$39.99connect

In-Home / In-Office Support:

N/A

What's included:

 
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation

Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer

Remove unwanted programs and trialware

Create desired user accounts (if applicable)

Test and verify PC hardware and software functionality

 

Online Support:

N/A

In-Home / In-Office Support:

$139.99

What's included:

 
Physically setup one PC, including the computer plus monitor, keyboard, mouse and speakers
 
Organize wires and cables with your cable ties (ties not included)
 
Install one peripheral or external device (device not included)
 
Configure your new computer to access your existing Internet account and one existing e-mail account
 
Test your computer to make sure it is functioning properly
 
Backup or transfer your computer data (up to 9.4GB to another medium (e.g., CD or DVD, internal or external hard drive, network-attached storage or another computer) and Import the data into an installed program or location Add $60

 

Online Support Setup:

$39.99

connect

In-Home / In-Office Support:

N/A

What's included:

 
Connect one existing and active email account to a computer or mobile phone
 
Must have all necessary passwords available
 
Working high speed internet connection required
 

 

Online Support:

$39.99

connect

In-Home / In-Office Support:

N/A

What's included:

 
Setup and configuration of your new printer - covers both local and network printers
 
Resolution of your printer issue to get it printing properly again
 
Answer any questions you have about printer features and functions
 
Help with wireless printers setup
 

 

Online Support:

$99.99

connect

In-Home / In-Office Support:

N/A

What's included:

 
Transfer your data to any media detected online
   
Install and configure online data backup
   
Includes 1-year subscription to online data backup
   

 

Online Support:

$39.99

connect

In-Home / In-Office Support:

N/A

What's included:

 
Determine computer compatibility for, install/repair and configure 1 software title      
Perform necessary software updates      
Create desktop, start menu and quick launch bar access shortcuts      
Software NOT included      

 

Online Support:

N/A

In-Home / In-Office Support:

$139.99

What's included:

 
Install an internal or external PC component, such as graphics card, hard drive, optical drive, printer or scanner
   
Install any included software that is necessary for functionality on one computer
   
Configure the PC component for applicable use
   

 
 

Online Support:

$39.99

connect

In-Home / In-Office Support:

N/A

What's included:

 
Teach you how to navigate a Windows 9X, 2000, XP, 7, or Vista OS
   
Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts
   
Introduction to web browser basics
   
Overview of any suite software included with the OS
   
Training Services EXCLUDES teaching how to remove viruses or spyware and any other service provided by Eclectic-Systems
   

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William A. Ward: Four steps to achievement: Plan purposefully. Prepare prayerfully. Proceed positively. Pursue persistently.