 |
         |
 |
PC Support Services
Although we are not online at the present time, we're only a phone call away. If you call 832 352 9417, we will return your phone call as soon as possible and establish a chat session, if needed. In some cases, we may be able to see you the same day. We know your time is valuable and we will attempt to resolve any issues you have as quickly as possible.
 |
|
|
Online Support: |
$139.99 |
|
In-Home / In-Office Support: |
$289.99 |
|
What's included: |
|
| Troubleshoot 1 computer using Eclectic-Systems tools |
|
| Remove all viruses, spyware, malware and rootkits on the computer |
|
| Repair any Windows operating system issues (boot issues, blue screens, etc.) using Eclectic-Systems tools |
|
| Apply system tweaks and modifications |
|
| Perform operating system critical updates |
|
| Test operating system for proper functionality |
|
| Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution |
|
| Back up up to 9GB of your data to external hard drive, DVD disc or flash drive (not applicable online) |
Add $100 |
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
$289.99 |
|
What's included: |
|
|
Install antivirus and antispyware software with current definitions and application updates |
|
|
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation |
|
|
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer |
|
|
Remove unwanted programs and trialware |
|
|
Create desired user accounts (if applicable) |
|
|
Test and verify PC hardware and software functionality |
|
|
Create a backup restore CD |
|
|
Virus and Spyware Software |
Not Included |
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
$139.99 |
|
What's included: |
|
| Setup, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others |
|
| Configure internet, including ISP (internet service provider) |
|
| Install and configure networking adapter on 2 computers/devices - (PC's or Laptops) |
|
| Secure network |
|
| Enable devices to share the internet, files, printers and other media (i.e. photos, videos, music, etc.) |
|
| VoIP (voice over IP) setup |
|
| Repair network and internet connectivity if necessary |
|
| Add an additional device | 39.99 |
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
N/A |
|
What's included: |
|
| Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation |
|
| Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer |
|
| Remove unwanted programs and trialware |
|
| Create desired user accounts (if applicable) |
|
| Test and verify PC hardware and software functionality |
|
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
$139.99 |
|
What's included: |
|
| Physically setup one PC, including the computer plus monitor, keyboard, mouse and speakers |
 |
| Organize wires and cables with your cable ties (ties not included) |
|
| Install one peripheral or external device (device not included) |
|
| Configure your new computer to access your existing Internet account and one existing e-mail account |
|
| Test your computer to make sure it is functioning properly |
|
| Backup or transfer your computer data (up to 9.4GB to another medium (e.g., CD or DVD, internal or external hard drive, network-attached storage or another computer) and Import the data into an installed program or location | Add $60 |
 |
|
|
Online Support Setup: |
 |
|
In-Home / In-Office Support: |
N/A |
|
What's included: |
|
| Connect one existing and active email account to a computer or mobile phone |
|
| Must have all necessary passwords available |
|
| Working high speed internet connection required |
|
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
N/A
|
|
What's included: |
|
| Setup and configuration of your new printer - covers both local and network printers |
|
| Resolution of your printer issue to get it printing properly again |
|
| Answer any questions you have about printer features and functions |
|
| Help with wireless printers setup |
|
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
N/A
|
|
What's included: |
|
| Transfer your data to any media detected online |
|
| Install and configure online data backup |
|
| Includes 1-year subscription to online data backup |
|
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
N/A
|
|
What's included: |
|
| Determine computer compatibility for, install/repair and configure 1 software title | |
| Perform necessary software updates | |
| Create desktop, start menu and quick launch bar access shortcuts | |
| Software NOT included | |
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
$139.99 |
|
What's included: |
|
| Install an internal or external PC component, such as graphics card, hard drive, optical drive, printer or scanner |
|
| Install any included software that is necessary for functionality on one computer |
|
| Configure the PC component for applicable use |
|
 |
|
|
Online Support: |
|
|
In-Home / In-Office Support: |
N/A
|
|
What's included: |
|
| Teach you how to navigate a Windows 9X, 2000, XP, 7, or Vista OS |
|
| Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts |
|
| Introduction to web browser basics |
|
| Overview of any suite software included with the OS |
|
| Training Services EXCLUDES teaching how to remove viruses or spyware and any other service provided by Eclectic-Systems |
|
 |
 |
 |
William A. Ward: Four steps to achievement: Plan purposefully. Prepare prayerfully. Proceed positively. Pursue persistently.